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AOLGovernment
Service Quality
AOLGovernment
Leading with Great Service
New! The Public Manager -
GovtContactCenters
New! Wendi's
CS Blog
on GovLoop
Presidential EO
to improve CS
The Public Manager:
Agile Bureaucracy
Good info on ROI and CS improvement benefits:
Good Service is Good Business
SBA Radio Audio Clip
- CS and Your Small Business
Video Clip
-
Women Business Owners - CS and Your Business
San Diego Business Journal
Book Review
"The Science of Service"
Escondido Magazine
"The Science of Service"
GovLoop.com -
GovReads book interview
TweetChat
"The Science of Service" transcript
Ever want to write a book of your own
?
Finalist: 2011 NAWBO San Diego - BRAVO! Awards
Finalist: 2011 SDBJ - Women Who Mean Business Awards
Finalist: 2011 San Diego Book Awards
Wendi's profile on KPBS San Diego
Audio Clip & Article
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