At Customer Service Advantage, Inc., our mission is to work with public sector organizations at the city, county, state and federal levels to help them create a culture of service excellence through our unique Proven Pathways approach to delivering great service in government.
CSA, Inc., a woman-owned small business in the State of California, has over 25 years of experience specializing in both call centers and in-person service quality, and we focus on maximizing customers’ experience. Whether providing a single training session or developing a large scale improvement project, CSA, Inc. functions as the customer experience manager for those needing expert assistance.

The CSA, Inc., team consists of experienced, enthusiastic professionals who look forward to developing long-term relationships and being a part of our clients’ teams. For more information about working with CSA, Inc., please contact us at info@theCSAedge.com or call 760.690.6025